Support - Request a Return Authorization (RA) Number

Please fill out the form below to request a return authorization number within 7 calendar days of the package delivery date.

Curbside Pick-Up Orders are not eligible for returns, refunds, or credit.

  • Approved returns are issued as online store credit and are subject to a 20% restocking fee.
  • Returns are processed within 48-72 hours of when the new, unused, re-sellable product is received.
  • We are a final sale wholesaler. We do not offer refunds.
  • Shipping costs are not included in the value of the return.

Responses are made during business hours: Mondays - Fridays (9AM - 5PM)