As a valued LA Balloons customer we want to personally thank you for your business.
As the Coronavirus (COVID-19) has increased its impact on our communities, we feel it is important to let you know how we are responding. The health and well-being of our customers and associates are our top priorities and we care about the safety of all of our customers and associates who enter our store.
To keep you up to date, please reference our Update Center below for the status of our services.
Monday - Friday 9AM to 5PM
Saturday & Sunday: Closed
Online Ordering/ Shipping
The easiest way to place an order. Online orders are quick and efficient. You can select for your order to be shipped or for curbside pickup at our Glendale, CA warehouse.
We are currently shipping orders Monday through Friday. Orders placed before 1PM PST will ship the same day. Orders after 1PM PST will ship the following business day. View available shipping methods.
• FedEx, UPS, USPS, etc. have ALL suspended package arrival date guarantees.
• No guarantees even on expedited overnight type shipments.
• Every carrier is experiencing delays in shipments.
• Plan ahead and order early.
• Expect your shipment to arrive 1 to 2 to 3 days later than usual.
• Customers have found increased arrival success when orders are shipped via 2nd Day or Overnight services.
Keep in mind:
• Shipping refunds are NOT available for any service selected, including late delivery arrivals.
LA Balloons does Guarantee:
• Orders placed Monday to Friday before 1:00PM PST ship the same day (see Terms for exceptions).
• Orders placed after 1:00PM PST ship the next business day.
Curbside Pick Up
Place your order online prior to coming to the store. When you arrive, pull to the back of our building and call 818-246-9404.
• Curbside Pick Ups are available from Monday to Friday between 9:00AM and 5:00PM.
• Allow 2 hours to prep your order and be ready for pick up.
• Orders placed after 3:30PM are available the next Business day.
• Curbside Pick Ups are not available on Saturdays, Sundays and Holidays.
Helium Cylinder Rentals
Inflate balloons on location with a helium cylinder! Rentals are for a 3 day period and are on a first come first serve basis Monday through Friday 9AM - 5PM.
Rent your cylinder today at our Curbside Pickup area (in the back of the warehouse).
View rental prices.
Helium Cylinder Refills
Need your cylinder filled? We have you covered. Bring your cylinder to our Curbside Pickup area (in the back of the warehouse) to have it filled.
IMPORTANT: Please come prepared to Load/ Unload tanks from your vehicle upon arrival at the Curbside Pickup area, as staff does not load or unload tanks from vehicles. Helium Tank Dollies are available upon request.
View helium cylinder fill prices.
Due to the heightened awareness of the Coronavirus in LA, in-store browsing is temporarily unavailable, however we are offering contact-free curbside pickups for orders placed online. You can also choose to have your order shipped.
Balloon Filling Services
Needing to have balloons filled? Please call us at 818-246-9404 (Monday through Friday 9AM - 5PM) to place an order for inflated balloons with our Balloon Bar department.
Please do not hesitate to reach out to us if you have any questions at 818-246-9404 or firstname.lastname@example.org
We are committed to providing you excellent service and multiple ordering options. The health and safety of our customers and associates will always be our top priority and we are committed to navigating the evolving situation together as we follow the directions of the CDC and WHO.
We value your partnership and appreciate your continued support during this challenging time.
- Your LA Balloons Team